Skyservice - About Forum

About Forum

What is

SKYSERVICE is one of the largest events in the field of civil aviation, dedicated to the development of on-board airline services. This event brings together representatives of catering companies, airlines and airports. Different suppliers of goods and services in the aviation field and flight attendants will also take part in the Forum. Leaders of opinions, guests of honor of the Forum and celebrities will be the special guests of the Forum. In 2019, the SKYSERVICE Forum will be held for the fourth time.

SKYSERVICE 2019 venue will be divided into thematic zones. You will have a chance to see the SkyDelight Awards, a unique culinary competition, and to find out the best of the best among the airports, business lounges and hotels. You will visit the exhibition, conference, business negotiations, master classes from brands and trainings. Take a chance to visit the unique training Sky Level School, which will be announced for the first time at the Forum.


Improvement of services rendered on board an aircraft and development of the aviation industry in Russia and CIS countries.


  • 1

    Bring together representatives of the aviation sector and of the related services within the framework of the single space

  • 2

    Search for new forms of cooperation and effective networking within the framework of the single space

  • 3

    Search for innovative methods to improve the quality of on-board airline services

  • 4

    Exchange of experience between representatives of the aviation industry


  • Improvement of services and sales on board the aircraft using advanced technologies;
  • Possibility to exchange experience and ideas on the organization of service with other representatives of the aviation industry;
  • Participation in negotiations with partners and suppliers.


  • Discussion of partnerships and business development;  
  • Participation in business negotiations with suppliers of food, drinks, kitchen equipment, comfort items, services and with other partners;
  • Announcement of major projects related to onboard services and their development.


  • Project presentation related to service improvement;
  • Discussions on cooperation, signing of new contracts;
  • Master classes for flight attendants to increase the loyalty to the products.

Flight attendants

  • ISPY certified training;
  • Master classes held by producers and suppliers of SkyShop goods;
  • Sharing experience.
  • Unique SkyLevel School training